Knowledge Base

Troubleshooting

• ★ Known Bluetooth issues with KleverKey Classic App and iOS16.1
• KleverKey Classic Android App 3.34.0

Account Management

• KleverKey Classic End of Life Information
• How to integrate the coworking platform Cobot
• How to integrate the coworking platform Nexudus
• Add new Lock to Domain
• Add an Admin to Domain

Smartcards

• Add your SwissPass to your account
• Register a new Smartcard in KleverKey
• Use Smartcards

Subscription

• How do we count lock licenses?
• What is a unique user?

Bluetooth & NFC

• ★ Why is the App not started when I tap on the NFC antenna?
• How to solve Bluetooth connectivity issues on iOS
• How to solve Bluetooth connectivity issues in Android
• OPEN button does not appear
• How to use the Hands-free Mode?
• Why do I not see the OPEN button?
See all 8 articles

Security

• Online/offline usage of permissions
• Is Two-Factor Authentication supported?
• What is the Fingerprint?

Getting Started

• ★ Rent a KleverKey Box
• ★ Set Location of a Lock and show Directions
• ★ How to add a permission to my keychain?
• Register & Login with App
• Download KleverKey App
• Availability of KleverKey App
See all 11 articles